Floory · Privacy policy
Privacy policy
Last updated 4 November 2026
Floory is made by Atriqa Integrated Marketing Private Limited ("Atriqa", "we"), a company registered in India. This policy explains what personal data we handle when you visit this website, ask for a demo, or use Floory, and what you can ask us to do with it.
Two roles, depending on whose data it is
- Website visitors and people who contact us. We decide why and how this data is used, so we are the controller.
- Data an organiser puts into Floory (their team, their agents, their exhibitors and clients, their floor plans). The organiser decides what goes in and why, so the organiser is the controller and we are their processor. We only use it to run Floory for them, under our data processing addendum. If you are on an organiser's team and have a question about your data, ask them first; we will help them answer.
What we collect
| When | What | Why |
|---|---|---|
| You visit this website | Nothing that identifies you. We don't use analytics or advertising trackers. The server keeps standard access logs (IP address, time, page, browser) for security. | Keeping the site secure and working |
| You ask for a demo or write to us | Name, work email, company, show name and your message | Replying to you and preparing the demo |
| You have a Floory account | Name, email, phone (optional), company, time zone, role, the shows you are on. Your password is stored only as a one-way hash (Argon2). | Signing you in and showing you the right shows |
| You use Floory | What you do to each booth and when (reserve, sign, sell, release), the client company you enter, notes, and the floor plans you upload | The live plan and the record of who held what first, which is the point of the product |
| Security | IP address and browser for each sign-in session; failed sign-in attempts | Stopping password guessing and account misuse |
| You connect Telegram | Your Telegram chat ID, username and display name, and the commands you send the bot | Answering your messages and sending hold reminders |
Floory is a business tool. Client entries are normally company names. Please don't put sensitive personal information (health, religion, finances, government ID numbers) into notes.
Legal basis (UK and EU)
For demo requests and customer accounts we rely on our legitimate interest in running and selling a business service, and on performing our contract with the organiser. For security logs we rely on our legitimate interest in keeping the service safe. If we ever ask for consent (for example, for marketing cookies), you can withdraw it at any time.
Where your data is kept
Floory runs on a server in Mumbai, India, provided by Hostinger. If you are in the UK, the EU or another country with transfer rules, your data is transferred to India. For organisers we cover this with the European Commission's standard contractual clauses and the UK addendum, as set out in our data processing addendum. The services that help us run Floory are listed on our sub-processors page.
How long we keep it
- Demo requests and emails: as long as we are talking to you, and no more than 24 months after the last contact.
- Account and show data: for as long as the organiser's subscription runs. When it ends we delete it within 90 days, unless the organiser asks for an export first.
- Backups: hourly backups are kept for 48 hours and daily backups for 14 days, then overwritten.
- Security logs: up to 12 months.
Who we share it with
We don't sell personal data and we don't share it for advertising. We share it only with the sub-processors that run parts of the service, with professional advisers under confidentiality, or where the law requires it. Inside Floory, organisers control who sees what. For example, an agent sees who holds a booth but never the holder's client.
Your rights
Depending on where you live (UK and EU GDPR, India's Digital Personal Data Protection Act 2023, Australia's Privacy Act 1988, the UAE's data protection law and similar laws) you can ask to see the data we hold about you, correct it, delete it, receive a copy, or object to how we use it. Write to contact@floory.si. We reply within 30 days. You can also complain to your data protection authority, for example the ICO in the UK.
Grievance officer (India)
Complaints under India's data protection law go to our grievance officer at contact@floory.si, with "Grievance" in the subject. We acknowledge within 48 hours.
Security
Every organiser's data is kept apart inside the database, connections are encrypted, and passwords are hashed. Our security page has the detail.
Children
Floory is for businesses. It is not meant for anyone under 18.
Changes
When this policy changes we update the date at the top. If a change affects how customer data is processed, we tell organisers by email before it takes effect.
Atriqa Integrated Marketing Private Limited · India · contact@floory.si